Frequently Asked Questions
About CleanGrip
Clean Grip is chalk sourced from seawater, not mined, and it undergoes an extensive refinement process to bring you the purest, most sustainable, and most dependable product available on the market.
In order to achieve the exceptional purity of our chalk we undergo an extremely thorough refinement process to remove all other elements. What we’re left with is ultra-fine, uniform magnesium carbonate particles. This fine consistency allows for a smooth, even application. For best results: apply generously, clap off the excess, and let it air dry for 5–10 seconds.
Our entire manufacturing process takes place in Europe and is therefore subject to strict EU environmental guidelines, ensuring sustainable and carbon-neutral production. Our raw materials are sourced from the south of France, and our refinement process takes place in food-grade facilities in the Netherlands.
You can contact us through the email listed at the bottom of our website or message our Instagram page for an even faster response. We’re always happy to help with any questions you may have.
Shipping
We do ship internationally but please be aware that with ever-changing policies shipping costs may be high in certain regions. We apologize for this and encourage you to do a group bundle with friends to make things more cost-effective if you’re in an area with high duties and we are always looking at future solutions to try and reduce these costs.
We have numerous shipping options for you to choose from. Our priority shipping will get your package to you in under 7 business days. We also offer more cost-effective options, which are slower, with an estimated delivery time of 7–14 business days.
Returns
We do not offer returns, but if you experience any issues with your product, please reach out to us and we’ll make sure to resolve them promptly.
-
Unanswered Questions?
For more information and requests, please get in touch via Instagram.